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Ministry of Justice Restores Financial Credibility with Veracity

The UK Ministry of Justice (MoJ) faced persistent difficulties delivering prompt and accurate financial accounts, hindering both credibility and compliance. Veracity assigned a dedicated team to work closely with the Ministry of Justice, integrating seamlessly into their operations, swiftly overhauling processes, upskilling staff, and building trust across departments.  

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The Ministry of Justice manages legal and judicial services in England and Wales, overseeing significant public funds with a focus on transparency. Consolidating 35 agencies and public bodies into a single set of year-end financial accounts and reports was a major challenge. 

After years of missed deadlines for laying the financial accounts, the MoJ needed an expert partner to improve the financial processes. 

The Challenge

For the last few years, the MoJ struggled to lay its year-end financial accounts on time. Several challenges undermined effectiveness: 

  • Chronic Delays: Missed reporting deadlines reduced reliability and stakeholder confidence.  
  • Qualified Accounts: Some records failed audits, causing repeated qualifications.  
  • Capability Gaps: Finance teams lacked experience with best practices and modern tools.  
  • Reputational Damage: Late, inaccurate accounts decrease morale, trust, and drew more scrutiny from auditors and regulators. 

The MoJ needed to rebuild trust, address skills gaps, and create a culture of accurate financial reporting and excellence.  

Proposed Solution and Approach

Veracity was already embedded within one of the MoJ  departments, delivering the financial accounts on behalf of the organisation. The significant improvements that were implemented and delivered by Veracity were recognised, therefore MoJ had chosen Veracity to drive a major turnaround at the group level. Their approach included: 

  • Embedding Expertise: 21 Veracity associates were deployed within specific MoJ departments, integrating into daily finance operations to understand the problem areas.
  • Focused Assessment: Rapid reviews were conducted to identify skill and process gaps. Veracity collaborated with stakeholders regularly to ensure targeted changes were agreed.
  • Process Improvements: Correcting inaccuracies to models and cleansing data to ensure accurate valuations and provisions, deployed best practice audit methodologies and compliance with IFRS as well as streamlined workflows for better reliability and transparency
  • Upskilling Through Mentoring: During delivery, Veracity trained and mentored staff at all levels, building long-term capability at no extra cost.

This approach ensured compliance with relevant accounting standards and financial reporting requirements while building the skills and processes in-house, needed for future success. 

Outcomes & Benefits

Veracity’s intervention delivered measurable, group-wide results:  

  • On-time Accounts: For the first time in years, the MoJ delivered all financial accounts on time in year one and was the first Government Department to deliver their financial accounts the second year.  
  • Qualified Accounts Cleared: Record-keeping issues and IFRS classifications were resolved, clearing auditor qualifications by year two.  
  • Enhanced Capability: Civil servants received tailored mentoring, enhanced tools and models improving ownership and professional growth, which in turn ensured accurate financial reporting moving forward.  
  • Rebuilt Trust: Auditors and stakeholders reported renewed confidence in the MoJ's financial integrity.

Conclusion

The partnership between the Ministry of Justice and Veracity shows how expertise can transform complex public sector operations. Veracity restored on-time reporting, cleared historic qualifications, and helped the MoJ regain financial credibility while building future resilience. The result: an empowered finance team and a culture of excellence. To see how Veracity can help, [book a consultation] or explore our case studies. 

Senior Finance Manager, Ministry of Justice

"Our year-end process has transformed. We've gone from firefighting and missed deadlines to a proactive approach praised by auditors. Veracity's focus on building our team's skills has prepared us for the future." 

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